However, helping our employees shine, make use of their potential, get more and more productivity, creativity and next-level results requires many more than just one word “recruiting”, but coaching. Coaching or counseling which is part of the day-to-day interaction between a supervisor/ an HR professionals/ line managers and an employee who reports to them, is critical component of personnel management and among the most worthwhile HR strategy you can do. In this article, Faro will show you some steps for efficiently coaching employees to their success.
First, let’s take a look at definition of “coaching”. According to Business Dictionary website, “Coaching is an extending traditional training method which includes focus on an individual's needs and accomplishments, close observation, and impartial and non-judgmental feedback on performance.” That’s to say, it is an approach to develop employees' potential. Instead of relying solely on a review schedule or a handful of reports, you can support your staff by provide them with the opportunity to grow and achieve the best performance through positive feedback and mentoring. However, it seems easier said than done. Couseling the right way might become a roadmap for success and a benefit, but when you do it incorrectly, you can not mold them into the employees you want them to be and just bemoan their shortcomings. So what is right way to lead a team to greatness?
1. Be a coach, not a boss
Managers who are professional coaches build a mentoring relationship with their mentees and collaboratively work with their employees to solve problems. We know that some managers are so busy with their day – to – day tasks of managing that they might be easy to get angry with some tiny faults or overlook it. Some will be bossy and not willing to help when employees get stuck in their projects. Regardless of your approach as a supervisor or a manager, remember to show your team that you care about their career goals will keep them engaged and performing. As an HR professional, you should ask employees what their career goals are, how they draw their own career path and help them develop a plan to get there.
2. Provide frequent and consistent feedback
Effective coaches know the value and role of giving performance feedback to their people in both positive and corrective way. Remember that positive praises will naturally help your employees go the extra mile as they feel recognized and appreciated. Be timely, specific and use a sincere tone of voice. Besides, when they do something wrong, tell them what to do if you were them rather than criticize them.
3. Build collaboration among a team:
Effective managers try to take a collaborative approach to problems. You should conduct a meeting that people share their ideas on discussing potential solutions to the problem or improvement actions to take. By this way, you allow the employee to develop peer relationships within the organization as well as learn to think critically.
“An effectively managed team is like a well-oiled machine”. With Faro, it is not difficult to get that effectively managed team.