Field Service Engineer

Desired Skills and Experience:

• Candidates should have a minimum of 3 years of hands-on technical work experience in the installing, repairing, troubleshooting electronics, automated packaging or manufacturing machinery. Related industrial engineering and electronics experience will be considered.

• Any combination of related studies and work experience will be considered. 

Required Technical Knowledge and Skills:

• Must have hands on experience in the maintenance and support of electronic components or mechanical systems.

• Related experience can include; production line mechanic, line electrician, packaging machinery engineer, and general field technician responsible for product installation, support and repairs.

• Must have knowledge of electronic engineering experience; working with circuitry and troubleshooting electrical components to the board level, drilling / mounting in various materials.

• Experience with wiring, wiring harnesses, terminating and testing circuits and components.

• Experienced in the installation of electronic-mechanical machinery or optics equipment is ideal.

• Must understand and interpret schematic diagrams, understand electrical symbols, terminology, calculate voltage and circuit flow. Be responsible and confident when installing sensitive electronic hardware, software and OEM equipment.

• Must have some experience with IT Networking. Be familiar working with networking hardware, IP processes/ connectivity, networking communications. IP addressing, identifying domains, routers, cables, switches, etc. Be familiar with software programming.

• Programming/ writing code is not a requirement, some knowledge of C++ coding or line level programming is a plus. 

• Required Education: Applicants must provide a diploma or certificate(s) from a recognized school, university or technical program; related to an applied science, electronics, and mechanical, electro-mechanical engineering or similar related field.

• Bachelors, Diploma/Certificate in degree in Electronic Engineering, Electronics or related field is a plus. This is a technician level position. 

Language Requirements:

• All Field Engineers must be able to clearly speak and write in English/ Vietnamese.

• Clear communication and professional presentation skills are required. 

Travel Requirements:

• This position requires frequent and extended travel. All candidates must be prepared, ready and available to travel a minimum of 3 weeks per month. Weekend over-stays may be required when installations exceed 5 business days.

Required Training Period:

• 12 weeks of paid hands-on training located in India. New hires are then required to complete 6-8 weeks of shadowing assignments for on-the job training.

• All new hires are required to pass progressive technical tests and skill based functional tests throughout the entire training period.

• Candidates must be in good health, with the ability to lift up to 50 pounds frequently.