Department: Sales and Marketing
Reports to: General Sales Manager
Job Summary: We are seeking a highly motivated and results-driven Assistant Sales Manager to join our dynamic sales team in Ho Chi Minh City, Vietnam. The successful candidate will be responsible for supporting the Sales Manager in achieving revenue targets, building and maintaining customer relationships, and driving the overall success of the sales department.
Key Responsibilities:
Sales Support:
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Developing and implementing sales strategies to achieve business objectives;
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Collaborate with the sales team to set realistic and achievable sales targets;
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Provide guidance and support to sales representatives to enhance their performance.
Customer Relationship Management:
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Build and maintain strong relationships with existing and potential customers;
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Address customer inquiries and concerns promptly, ensuring a high level of customer satisfaction;
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Identify opportunities for upselling or cross-selling to maximize revenue.
Sales Analysis and Reporting:
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Monitor sales performance against targets and provide regular reports to Assistant Managing Director;
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Analyze market trends and competitor activities to identify business opportunities;
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Utilize data-driven insights to optimize sales strategies and tactics.
Team Collaboration:
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Foster a collaborative and positive team environment;
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Work closely with other departments, such as marketing and customer service, to ensure a cohesive approach to customer engagement;
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Assist in the training and development of sales team members.
Sales Process Optimization:
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Streamline and improve the sales process to enhance efficiency;
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Identify areas for improvement in sales techniques and implement corrective measures.
Negotiation and Deal Closure:
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Participate in key negotiations and assist in closing high-value deals;
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Provide guidance on effective negotiation strategies to the sales team.
Market Research:
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Stay informed about industry trends, market conditions, and customer preferences;
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Use market research to identify new business opportunities and stay ahead of the competition.
