To effectively control all sales, especially Printers and activities for Vietnam to achieve personal, team and company
sales target. Maintain and develop existing and new customers. To deliver high value product and service that meet
customer satisfaction.
CRITICAL ACCOUNTABILITIES
List the responsibilities (Key Result Areas and the major activities) that must be achieved in order that the job purpose is fulfilled. For each KRA, document
the performance measure(s) (i.e., outcomes) which indicate successful accomplishment of that KRA.
KEY RESULT AREAS (KRA) MAJOR ACTIVITIES OUTCOME
1. Sales management
• Sales company’s goods and services to new and
existing customers.
• Focus in individual and coordinate team
performance to achieve according to company sales
target.
• Identifying new markets and business opportunities.
• Share information with subordinator and follow up
urgent issues.
• Performance is according company vision and
mission
• Sales Target achievement
• Sales revenue is increased
2. Develops a business plan and sales strategy • Initiates and coordinates development of action
plans to penetrate new markets.
• Maintaining detailed knowledge of the company’s
products or services
• Make every effort to maximize both present and
long term sales
• Controls expenses to meet budget guidelines
• Attainment of company sales goals and profitability.
• Meet A& P Budget guidelines
3. To improve Channel management • In store activity and road show to push channel
sell-through
• Improve data collection for analysis and action.
• Review and set up Promotion/Rebate to focus on
sell-through and retails demand creation
• Sales styles completely shift to sell-through in order to
strive for long term growth.
4. Create and maintain good relationship with customers
• Monitoring sales team visiting schedule
• Set and review program and special activities with
dealers.
• Having strong relationship with partner and customer.
• Epson trust
5. Activities and training • Setup sales and product training to improve
product knowledge for channel sales.
• Oversee all in store activities and road show
• Product knowledge increased
• Sales skill increase
• More road show and activities to promote Epson
product
• Sales increased
6. Continuously self-developed in order to increase
personal work efficiency, team work and
organization.
• Attend necessary skills training • Increase personal work efficiency
• Increase organization work efficiency.
7. Cooperation • Having good cooperation and support both inside
and outside department colleague, take part in
company activities with full responsibility.
• Increase work efficiency
• Staffs harmoniously work together
8. Company rules and regulation • Follow company rules and regulations
• Motivate team to actively follow it.
• Company is firmly growing.
MAJOR CHALLENGES
Describe the major challenges you face in carrying out your job, and what you do in order to
overcome them.
KEY DECISIONS/DIMENSIONS
a. Describe 1 or 2 typical decisions you have to make, in the course of your job.
• Projector Channel / User engagement activities
• Epson Authorized Partner Program
b. List the data which will reflect the scope and scale of activities concerning your job.
(These should be quantifiable numerical amounts)
• Achieve Department target.
• Increase Projector market share at least 5%.
• Projector Channel development