Responsibilities
PRODUCTION:
• Organize production with BOMs and QC Checklists
• Create and manage the Production timeline and constantly update the schedule as needed
• Report all exceptions and issues in the shared calendar
• Propose/recommend improvement solutions in re-arranging production process
• Ensure suppliers are staying on track for on-time delivery
• Manage quarterly Master Cost/MOQ file with Finance Manager
• Obtaining custom quotes for the US and UK (always comparing at least 2 suppliers)
• Receiving custom quote requests from the UK office, obtaining quotes quickly/efficiently and keeping a custom quotes spreadsheet
• Co-ordinate with Furniture Draftsman as well as support production team to develop new/custom designs, make evaluation and studying a new product
• Daily follow up with suppliers to keep track of production status and problem solving
• Control and analyze production activities to make improvement for cost efficiency to maximize productivity, give suggestions to reduce the production cost
• Ongoing reporting of production status to UK head office to Operations Director
• Oversee construction of custom pieces and custom color matching
• Manage the Quality Assurance and Quality Control process
• Manage quality control of packaging before shipping for custom pieces
• Technical consultant to factories
• Ensure AutoCAD drawings are correct and updated
• Weekly production meetings with London to review production schedule
• Work with Office Manager to ensure Head Office in London receives constant updates
• Manage QC Manager and the entire production team
• Conduct production training for production team to increase company productivity
• Other duties as assigned
DEVELOPMENT:
• Develop new products with suppliers
• Develop new systems to ensure the production process is optimized
• Negotiate best prices for custom orders
• Coordinating between suppliers for correct and smooth product development
• Finding new suppliers and sourcing materials
• Work closely and strongly with suppliers and their staff
RELATIONSHIP WITH SUPPLIER:
• Utilize network within the industry to ensure TLC is working with the best suppliers and make new introductions
• Maintain relationships with existing suppliers for the best quality and prices
• Ensure the suppliers meet TLC’s high quality standards
• Discuss production problems with suppliers and secure credit notes
• Build a positive working environment by giving example through good manners and effective communication
• Understanding the full capabilities of each supplier
COMMUNICATION
• Reply to all emails within 24 hours
• As we have our office in the UK, some flexibility is required with the different time zones. Please be able to communicate sometimes during UK business hours.
REQUIREMENTS
• American/British working style
• Provide all custom quotes within 3 working days
• Provide AutoCAD drawings within 2 working days (drawings done by Draftsman)
• Work both in the office and at factory
NOTE:
Our Representative Office is in District 2 and the factories are mostly in Binh Duong.
This full-time position is based between Thao Dien in District 2 and Thu Dau Mot, Binh Duong.