Responsibility #1: Supply Chain Management
Key Activities Measure of Success / Deliverables
Manage the supply chain activities to ensure they support overall business objectives, achieving the approved budget goals while delivering on the CR Customer Value promises.
Supply Management:
• Manage supplier and commercial relationships. Ensure implementation of agreed commercial terms and supplier contract compliance.
• Manage the day-to-day Purchasing implementation activities. Ensure compliance to agreed procurement processes and procedures and business risks are escalated in a timely manner
Actively monitor and work with Suppliers to deliver in full on time to meet supply chain excellence objectives and customer satisfaction metrics
• Proactively, identify and drive cost reductions opportunities with all suppliers.
• Manage and ensure Supplier Price Schedules are updated in the ERP system.
• Implement RFQ and Sourcing activities for any new production introduction projects or customer project tenders.
• Ensure all supplier related complaints are investigated with clear root cause identified and corrective actions properly implemented to prevent repetitions
• Customer & Supplier DIFOT > target
• Inventory within target
• Customer & Supplier complaints < target
• Logistics Expense < target
• Implementation and monitoring of compliance to agreed Supply Contracts
• Raising and follow up of POs to meet business requirement in a timely manner.
• Escalation of business risk within 12 hours of notification
• Ensuring systems are updated in a timely manner to ensure correct information flow to support planning and customer service.
• Monitoring Suppliers DIFOT in full on time and escalating any potential Supply risks
• Cost reduction goals met.
• Supplier CARs raised and resolved for any supplier product or service failures.
• Suppliers pricing schedules (trade agreements) updated.
• RFQ and Sourcing completed within the agreed project timeline.
Responsibility #2: Logistics
Logistics:
• Design and implement a suitable logistics and distribution strategy with the goal of achieving the lowest total landed cost.
• Manage and implement the logistics activities and processes for all import/exports from all facilities, utilising staff and/or 3rd party providers.
• Actively investigate opportunities for logistics cost reductions. This includes active reviews of our warehousing, freight and tariff expenses, …etc
• Provide timely communication and updates to stakeholders so any changes can be effectively communicated to the Group Supply team, Sales team and Customers.
• Source, negotiate and manage suitable 3PL logistics partners. Implement performance management with 3PL logistics partners to ensure we deliver on customer satisfaction.
• Ensure customer complaints relating to logistics, packaging damage as a result of transit or handlings are resolved quickly and properly.
• Responsible for the logistics (warehousing and freight) budget. Ensure adherence to approved budget.
• Monitors the industry trend and constantly look for opportunities to reduce expenses and freight.
• Ensure inventory accuracy. Actively monitor and provide timely physical inventory reporting and implement periodic cycle counts in accordance to Group Finance and Group Logistic requirements.
• Ensure all Custom declarations, HS codes, VAT related customs activities, lodgements and reporting are in compliance with the regulatory requirements.
• Inventory within target
• Alignment of Logistics strategy with the Global Supply Chain strategy
• 3PL Contract Agreement in place and updated
• Implementation of KPI metric
• CARs raised and resolved for logistics service failures
• Warehouse and Freight expense within budget
• Cost Reduction
• Information to and from 3PL or internal providers is timely and accurate
• Cycle count and month end Inventory accuracy within target
• Logistics processes in place
Responsibility #3: Manufacturing Implementations & Quality Control
Key Activities Measure of Success / Deliverables
Manufacturing Implementations & Quality Control:
• Provide leadership and guidance to all manufacturing implementations & quality control activities by ensuring all external supply partners adhere and comply to the manufacturing and quality specifications, meeting DIFOT targets with delivering the best quality, cost performance and customer satisfaction.
• Implement and continuously improve our approach towards reviewing, monitoring, measuring, inspecting and correcting our supply partners’ upstream and downstream manufacturing activities.
• Develop and implement a Key Performance Indicator (KPI) dashboard to report on our supplier’s manufacturing and quality performance.
• Investigate the root cause and correct any supplier’s non-conformance to the specifications.
• Manage all manufacturing NPI and PPAP implementation activities.
• Manage and clearly account for all owned assets including toolings, gauges, …etc
• Manage all Supply Chain related ECN (Engineering Change Notices) implementations.
Supplier Audits, Technical Qualifications & Development
• Responsible for implementing, documenting and reporting supplier audits to ensure compliance to supply agreements, Supplier Code of Conduct requirements, Sanction Policy requirements, Technical and manufacturing requirements.
• Follow through on all audit results and drive corrective actions.
• Develop, implement and continuously improve our new supplier introduction process.
• Identify and qualify new suppliers to meet company’s growth or risk mitigation requirements.
• Strategically, work in partnership with our supply partners to develop and improve their supply capabilities, ultimately delivering a lower cost benefit to Company.
• No interruptions to continuity of supply to customers.
• (TCS) Approach and process on the monitoring and control of supplier manufacturing & quality activities clearly defined, documented and effective.
• Supplier manufacturing and quality performance KPI within target
• Timely resolution of all non- conformances/supplier quality issues
• No product recalls due to product quality issues.
• Timely ECN implementations.
• Timely implementation, review, measurement and reporting on all supplier audits
• 100% Supplier compliance performance KPI to all agreements and requirements.
• Timely resolution of all audit non- conformances
• Clearly documented and effective new supplier introduction process.
• New suppliers boarded to agreed timeline.
Responsibility #4: Others
Key Activities Measure of Success / Deliverables
Others:
• Responsible for the relevant SGA and expenditure budgets
• Manage resources and utilise assets to achieve qualitative and quantitative targets with adherence to approved budget.
• Provide leadership to the Vietnam Supply Chain team.
• Set a clear mission and deploy strategies focused towards that mission.
• Ensure all team members are appropriately developed, trained and driving continuous improvement in procurement, logistics, quality, safety and productivity improvement.
• Develop, maintain and ensure proper documentations around processes, procedures, work instructions and workflows in accordance to ISO9001 expectations and supply chain best practices.
• Provide management reports on a monthly basis around major KPIs, projects, cost reductions, risks and key issues proactively.
• Manage standard cost, D365 trade agreements and PPVs
• Provide HR and Administration management support to the Vietnam based employees.
• CAPEX and Expenses within budget
• All employees properly trained and have the skills & knowledge to excel in their roles.
• Proper documentations in processes, procedures, work instructions and workflows
• Timely submission of management reports including KPIs, initiatives and project status, key risks and issues.
• Standard Costs, Trade Agreements and PPVs updated
• Timely reporting of key risks and issues.
• Vietnam activities comply with all regulatory requirements.
