Position Overview:
The Technical Manager assists Corporate Quality Department in the execution of the company’s direct vendor quality strategy. The role includes oversight of vendors general quality management systems, implementation of Company/Industry good manufacturing practices and oversight of Brand Technical managers, Factory Certified Auditors, and Root Cause Analysis activities in the case of serious quality failures.
Principal Duties and Responsibilities (Essential Functions**):
-
Capacity and product category management;
-
Factory Evaluations;
-
Agent Quality Management SOP evaluations;
-
SOP Training;
-
Brand Technical Manager Training;
-
Root Cause Analysis;
-
Corrective Plan Management;
-
Continuous Improvement Plan Management (QA Scorecard);
-
Vendor Non-Compliance;
-
Manages third party inspection.
Primary Documentary Controls:
-
Factory Evaluation Report;
-
SOP Evaluation Reports;
-
Internal manufacturers KPI reports;
-
QA Training Manual;
-
Quality Failure Report;
-
Quality Scorecard.
