ORDER ADMIN TASKS

• Work with distributors, partners & internal teams to provide support on product inquiries: status to order, list price, origin checking and on-hand status, etc.

• Provide support on orders, shipment fulfillments and shipping documentations;

• Provide after sales supports on technical & product warranty issues, OOB cases, repairs, etc. as a service admin;

• Coordinate with related teams on customer account setup, related account setup, etc.

• Other support as required.

OFFICE & SALES ADMIN TASKS

• Coordinate and work with regulatory organizations and internal teams on products’ testing and type approval.

• Support distributors and partners on letter of authorization of manufacturer for tenders.

• Work with customs and internal teams for import/re-export of sample products, marketing items, brochure.

• Assist & support marketing program rollouts, such as workshop, tradeshow, translation of product brochure, etc.

• Assist & support on iProcurement, follow up payment schedule to vendors/ suppliers.

• Coordinate with salesman and iExpense team as an expense admin in VN for expense reports.

• Assist & support on visa application and necessary documents needed for salesman’s travel.

• Working with TMF about invoices and accounting documents relating in Vietnam.

• Manage office legal documents, company stamp, follow up with office leasing, storing documents (at Crown), DHL, etc.

• Other support as required.