Requirements
Education
• Diploma/ Degree in Mechanical/ Electrical Engineering
• Additional sales or business administration qualification is preferred
Work experience
• >5 years in the multi-national industrial environment, preferably with experience in wire processing machines
• Good basic in machinery, automation and software
Expertise and methodology
• Intermediate working knowledge of Microsoft Office package (Word, Excel, Power Point)
• Intermediate working knowledge of Microsoft Dynamics CRM package appreciated
• Knowledge on lean office methodology appreciated
Other requirement criteria
• Communication skills
• Readiness for travelling
• Flair for a technology driven environment
• English (Advanced Level)
• Other languages appreciated
Deliverables
Targets
• Provide a responsive and competent field service support to customers
• Maintain and fill-up customer information and installed base (ompany and competitors)
Performance indicators
• KPI’s service processes
• We practice management by objective, goals will be identified together with agreeable time frame
• Customer, sales and service feedback
• Understanding of domestic product requirements
• Company Academy rating
• Compliant processes and business behavior
