Responsibilities
• Devise procedures to inspect and report quality issues
• Monitor all operations that affect quality
• Supervise and guide inspectors, technicians and other staff
• Assure the reliability and consistency of production by checking processes and final output
• Appraise customers’ requirements and make sure they are satisfied
• Report all malfunctions to production executives to ensure immediate action
• Facilitate proactive solutions by collecting and analyzing quality data
• Review current standards and policies
• Keep records of quality reports, statistical reviews and relevant documentation
• Ensure all legal standards are met
• Communicate with external quality assurance officers during on-site inspections