+ 84 24 3974 3091

Skills required
1. Qualifications:
Graduate / Post Graduate in Metallurgy Engineering (or Mechanical)
2. Experience:
At least 3 to 5 years of hands-on experience with refractory on steel production plants
Good to have: Working experience in a steel plant continuous casting unit, in ‘operations’ department.
3. Knowledge:
Comprehensive understanding of concepts and principles of all Flow control products used in continuous casting.
Good understanding of concepts and principles of steel making [primary and secondary] and continuous casting.
Broad understanding of refractories for steel application
4. Skills & Behaviour:
Business acumen
Strong technical and analytical ability
Ability to convince others
Planning & organizing
Customer service orientation
Communication Skills in ENGLISH. 
Ability to undergo language training and picking up the skill will be a plus.
Presentation skills
5. Problem Solving & Complexity:
Handle customer complaints 
Implement new products or new systems
Customer Relationship Management
Improve contract efficiency
Control inventory 
Human Resource management
What you will do
Product Offering Strategy:
o Anticipate, analyse and understand the need of the customers for each application [technical, commercial] 
o Decide the products / solutions to offer based on the above, in consultation with FC M&T Manager Vietnam, FC Regional Product Managers and where ever applicable, AR M & T team.
o Prepare value-based proposals for customers and participate in the process of techno-commercial closure of the same to gain sustainable businesses.
Product performance management and technical service:
o Implement process and norms to monitor performance of all Company Flow Control products and AR products for the Steel Zone. Manage trials of all relevant products required to bring value to the customers. 
o Lead development and implementation of SOPs for all relevant applications. Ensure adherence through regular audits.
o Ensure that all product failures and customer complaints are captured through Company CCAR (Customer Corrective Action Request) system and ensure active contribution [technical analytical] for resolving those CCARs and submit professional reports to customers.
o Through Operations teams, ensure proper maintenance and up keeping of all equipment deployed by Company at the steel plants.
Team development and coordination:
o Building collaborative and high-performance on-site teams
o Ensure clarity of responsibility and accountability of each team members and encourage their performance through clear Objective Setting, honest appraisal and feedback and above all, daily personal communication.
o Ensure adherence to Company HSE responsibilities for self and each team member
About Faro Recruitment Vietnam

With nearly 15 years of establishment and operation, Faro Vietnam is recognized as one of leading reputable human resources service providers in Vietnam. 


Faro Vietnam makes Client satisfactory not only due to the premier quality of services but also the  added-on support that are beyond the scope of services they engaged.


We are proud of our professional management team, who have such a deep knowledge and experience that highly committed to deliver comprehensive and flexible HR solutions tailored to clients’local market needs.


With a team of extensive experience consultants who always serve clients with more than 100% of dedication and well understanding of Vietnamese market and legislation, Faro Vietnam is committed to providing the practical and compliant human resources advices and solutions to the clients in the professional manner. It is helping clients free mind and free hands in dealing with human resources matters in the frequent change business environment like Vietnam.

Faro Vietnam Consultant Team


We focus on offering four main services, including:

  1. Executive Search and Selection
  2. Staffing Solution
  3. Payroll Administration
  4. Human resource Compliance

  1. Our service solution offering to clients is always built up on government’s regulations compliance basis since we understand that avoidance of legal risks is the utmost expectation of all organizations.
  2. Each business is unique and there is no one-size-fits-all, accordingly, our service solutions are developed adaptably to client’s actual situations to ensure that the most effective solution is given to each business.
  3. Confidentiality is a top requirement when doing human resource services, our system is developed and operated in the up-to-date technology at high security level with frequent checking performed by international expert.
  4. Integrity is a consistent and long-term goal of our Company. Clients have our commitments in service quality and professional in every steps of our service delivery process.





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