YOUR OPPORTUNITY
Faro’s client is looking for a Field Service Engineer that performs installation, start-up, commissioning and test of the company equipment supplied to customer sites with specialization on Labeler. The candidate must perform technical assistance during and after the warranty period, carry out training and other after sales services of company’s equipment installed at customer sites. Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction.
YOUR MISSION
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Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;
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Properly handle, check and transfer equipment non-conformities;
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Prepare Job Progress Chart and technical reports in reference to carried-out activities;
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Ensure ultimate internal and external customer satisfaction;
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Perform activities in line with the standard Operating Procedures, company coordination plan rules and customer rules;
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Report after sales opportunities detected on customer site;
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Technical activities, troubleshooting and reporting deliverables;
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Report to the Installation Site Manager for team site activities.