Job purpose: This role supports the onsite members and stakeholders for both business and
technical aspects of the in-house eStore end-to-end operations.
Roles & Responsibilities:
Manage and support onsite operation team on all product and promotional activities
on website. Ensure accuracy and timeliness of input and loading of information onto
the e-Commerce platform management system e.g. products, promotions, stocks,
price.
Monitor the operation and identify any potential issues on the system and escalate
any technical issues to the relevant teams
Assist in the conceptual and technical operation of the e-Commerce platform.
Work with business users to discuss, recommend, explain, and reconcile desired
functionality and technology capabilities.
Facilitate and manage global, local enhancement projects and service add-ons with
the development team.
Responsible for application integration testing, user acceptance test and
implementation roll-out.
Support system integration with backend and other legacy systems e.g. GERP
Provide technical platform consultancy & training.
