Skills required

6-10 year of professional work experience in the following areas:

  • Account Management on technical perspective
  • Sound knowledge of mobile/wireless device industry
  • Hardware or software experience in mobile or wireless communication design is advantage
  • Understanding of technical issues that raised by customers
  • Able to narrow down and define the issue at the screening stage and work with respective CE team
  • Understanding of smartphone design cycle and risks associate throughout the process
  • Project management experience in wireless mobile industry, PMP certificate is an advantage
  • -Software or hardware experience in smartphone development process
  • Good cross-functional team communication and management skills.
  • Education Requirements: BEng degree in Electronics, Electrical or related


What you will do

The position is for engineering account management Role. The individual will:

  • Support customers (Licensee, Carrier, Local Brand) to manage product roadmap and planning. 

  • Work closely with the customer to pre-define device specification (IMS, UI, camera, etc) and exchange with internal team on the technical feasibility.

  • Align customer schedule and launch plans with QC software release schedule.

  • As the account management lead, drive customer on training needs, design review, technical support and issue escalation with dedicated CE team.

  • For the projects working with other regions licensee, candidate will need to drive other regions TAM to follow up issue resolution.

  • Must be able to define/understand customer technical request and deliver to internal team for appropriate execution. 

  • Will be interfacing with Business Development/Product Marketing team to understand project time-to-market and achieve customer’s goal.

  • To provide regular update of customer project status to upper management team.

  • Good communications skills at all level, being proactive to interact with customer and internal global team are advantages.


About Faro Recruitment Vietnam

With a team of extensive experience consultants who always serve clients with more than 100% of dedication and well understanding of Vietnamese market and legislation, Faro Vietnam is committed to providing the practical and compliant human resources advices and solutions to the clients in the professional manner. It is helping clients free mind and free hands in dealing with human resources matters in the frequent change business environment like Vietnam.

We focus on offering four main services, including:

  • Executive Search and Selection
  • Staffing Solution
  • Payroll Administration
  • Human resource Compliance. 

Readmorehr consultants , Talent acquisition consultant will be involved in the process of recruitment





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