Skills required
  • Degree in Engineering with at least 5 year of relevant field repair experience on Printers, Projectors and Scanner (minimum 2 relevant products).
  • Ability to analyse wide range of products hardware failures, repair and troubleshoot to component level.
  • Knowledge of wide range of applications related to printing, Wired and wireless networking and product specific industry knowledge.
  • Basic colour management skill.
  • Experience as a technical trainer
What you will do

Technical training

  • Understand the new product, through attending trainings and learning from various internal sources.
  • Prepare the training material and information.
  • Organise and conduct training programs to engineers.
  • Evaluate the engineer’s capabilities through regular tests
  • Prepare training calendar.

Product QA

  • Window point for all the technical escalation.
  • Simulate the problems and provide suitable solution.
  • Engage with Regional headquarters for technical matters.
  • Interact with Regional headquarters and Sales team for any specific product rework and market recovery plan.

Product performance report

  • Prepare regular and special reports for the assigned products.

Direct End User / Partner Support

  • Visiting customer locations for evaluation of the situation and performing any escalated repairs.
  • Evaluate potential service partner’s technical capabilities.
  • Support Partners on any technical related issues.
About Faro Recruitment Vietnam

With more than 10 years of establishment and operation, Faro Vietnam is recognized as a leading reputable human resources service provider in Vietnam. Clients are satisfied with Faro Vietnam is not only due to the premier quality of services but also the added on support that are beyond than the scope of services they engaged.


The aim of the Company is to support the Client at most that helps clients free mind and free hands in dealing with all human resources matters.


We are proud of our professional management team, who have such a deep knowledge and experience that highly committed to deliver comprehensive and flexible HR solutions tailored to clients’local market needs.


With a team of extensive experience consultants who always serve clients with more than 100% of dedication and well understanding of Vietnamese market and legislation, Faro Vietnam is committed to providing the practical and compliant human resources advices and solutions to the clients in the professional manner. It is helping clients free mind and free hands in dealing with human resources matters in the frequent change business environment like Vietnam.

Faro Vietnam Consultant Team


We focus on offering four main services, including:

  1. Executive Search and Selection
  2. Staffing Solution
  3. Payroll Administration
  4. Human resource Compliance

  1. Our service solution offering to clients is always built up on government’s regulations compliance basis since we understand that avoidance of legal risks is the utmost expectation of all organizations.
  2. Each business is unique and there is no one-size-fits-all, accordingly, our service solutions are developed adaptably to client’s actual situations to ensure that the most effective solution is given to each business.
  3. Confidentiality is a top requirement when doing human resource services, our system is developed and operated in the up-to-date technology at high security level with frequent checking performed by international expert.
  4. Integrity is a consistent and long-term goal of our Company. Clients have our commitments in service quality and professional in every steps of our service delivery process.





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