Marketing support (50%)
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Support sales operation.
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Support marketing administration.
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Timely administration of relevant documents.
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Accurate reporting and timely submission.
Back-office support (50%)
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Liaise with distributors on accounts receivable management.
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Logistical co-ordinations.
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Price & rebates administration.
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Clear & accurate records.
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Clear instructions provided.
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Timely arrangement & error-free computations.
Major challenges
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Timeliness of channel partners’ submission of reports and documents. Cultivate trust with channel partners. Seek support of EVNL product managers.
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Inaccuracy of channel partners’ report. Support EVNL product managers to investigate and reconcile.
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Understanding of parts details and requirements. Seeks support from CS member.
Key Decisions/Dimensions
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Timeline pressure. Prioritizing work based on importance/urgency.
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Number & frequency of reports.
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Number & frequency of sales forecasting.
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Number & frequency of rebate validation and processing.