Skills required
  • Diploma Qualified to Degree level or equivalent. Minimum Diploma holder, majoring in Electrical Engineering, Electrical Engineering Technology, BioMedical Engineering or equivalent.

  • Technical analytical skills. 2-4 years Field Services experience.

  • Experience in CT, MRI, X-ray, Nuclear Medicine, Ultrasound is a plus.

 

What you will do

Description: Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area.

Key Responsibilities/essential functions include:

  • Technical: Maintains all models specific to a modality in the assigned area.

  • Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems.

  • Customer satisfaction: Daily interface with doctors and technicians on equipment status issues.

  • Acts to ensure satisfaction to primary customers.

  • LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.

  • Business growth: Assists in the growth and direction of business in his/her geographic area.

  • Productivity: Responsible for Warranty and PMS contract cost control.

  • Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.

  • Installation: Plays a leading role in complex and multifunctional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the company Service Quality Policy Statement.

Quality Specific Goals:

  • Aware of and comply with the company Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

  • Complete all planned Quality & Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. Identify and report any personal quality or compliance concerns immediately to the Quality Organization.

  •  Insure timely dispatch closure.

  • Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe.

  • Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.

About Faro Recruitment Vietnam
  • ABOUT FARO VIETNAM

With more than 10 years of establishment and operation, Faro Vietnam is recognized as a leading reputable human resources service provider in Vietnam. Clients are satisfied with Faro Vietnam is not only due to the premier quality of services but also the added on support that are beyond than the scope of services they engaged.

  • OUR MISSION

The aim of the Company is to support the Client at most that helps clients free mind and free hands in dealing with all human resources matters.

  • OUR EXPERIENCE

We are proud of our professional management team, who have such a deep knowledge and experience that highly committed to deliver comprehensive and flexible HR solutions tailored to clients’local market needs.

  • FARO VIETNAM CONSULTANT TEAM

With a team of extensive experience consultants who always serve clients with more than 100% of dedication and well understanding of Vietnamese market and legislation, Faro Vietnam is committed to providing the practical and compliant human resources advices and solutions to the clients in the professional manner. It is helping clients free mind and free hands in dealing with human resources matters in the frequent change business environment like Vietnam.

Faro Vietnam Consultant Team

  • FARO VIETNAM'S SERVICES

We focus on offering four main services, including:

  1. Executive Search and Selection
  2. Staffing Solution
  3. Payroll Administration
  4. Human resource Compliance
  • WHY CHOOSE FARO VIETNAM?

  1. Our service solution offering to clients is always built up on government’s regulations compliance basis since we understand that avoidance of legal risks is the utmost expectation of all organizations.
  2. Each business is unique and there is no one-size-fits-all, accordingly, our service solutions are developed adaptably to client’s actual situations to ensure that the most effective solution is given to each business.
  3. Confidentiality is a top requirement when doing human resource services, our system is developed and operated in the up-to-date technology at high security level with frequent checking performed by international expert.
  4. Integrity is a consistent and long-term goal of our Company. Clients have our commitments in service quality and professional in every steps of our service delivery process.
  • CONTACT FARO VIETNAM

   

 

 

 

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Consultant


  • Nguyen Huu Viet ( Mr.)
  • viet.nguyen@farorecruitment.com
  • (84)929899688

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